Date of Award
Doctor of Nursing Practice Final Manuscript
Doctor of Nursing Practice
Martha G Fuller, PhD, PPCNP-BC
Background: The American Academy of Pediatrics recommends six well child checks (WCC) between 2 to 15 months. A large pediatric clinic in Southern California has an attendance rate of 86% and a very mobile population. Reminder phone calls have been shown to improve WCC attendance.
Aims of Service Change: Improve WCC attendance to >90%. As an interim step, we implemented a pilot project and measured responses to AudioCOMMUNICATOR™ reminder calls.
Outcome: In two months 148 calls were made, the majority,74%, went unanswered. 26% were able to schedule an appointment or discharge from the clinic.
Discussion: Reminder calls provide a simple way to schedule visits or update information. This technology could be used for other health promotion activities including immunizations, school/sports physicals, developmental screenings, and ADHD follow ups. A system with e-mail and text message capabilities would provide patients and families with other options for reminders, visit scheduling, and updating information.
Digital USD Citation
Wisner Barojas, Taylor L.; Fuller, Martha G.; and Schurman, Alison M., "AudioCOMMUNICATOR Reminder Phone Calls to Increase Attendance of Well Child Visits" (2020). Doctor of Nursing Practice Final Manuscripts. 126.