Publication Date

Spring 5-12-2025

Document Type

Action research project: USD users only.

Degree Name

MA Higher Education Leadership

Department

Leadership Studies

Abstract

The purpose of my research was to enhance the University of San Diego Alumni Office’s scholarship website to give students better information regarding the scholarships offered. My research questions were: how can I better understand and make changes to the process of how students access scholarship resources at University of San Diego? What do applicants want to know more about, and how can our office make the scholarship application process more applicant friendly for them? I utilized two types of data collection, a combination of focus groups, interviews and a survey. The findings indicate that students are having challenges accessing scholarship information. Recommendations include: updating the website to make the information easier to sort through, enhanced marketing efforts for the scholarship application period to include fliers around campus, and advertising in student newsletters. Lastly, create a downloadable summary sheet with the scholarship information.

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