Publication Date

Spring 5-1-2021

Document Type

Action research project: Open access

Degree Name

MA Higher Education Leadership


Leadership Studies


The informal and often ad hoc nature of college admissions can deter DACAmented/ Undocumented students from applying, being admitted, or choosing to enroll in higher education. Admissions offices can serve as a resource to these students, assisting them in navigating this extensive process. The purpose of my research was to better understand the DACAmented/Undocumented graduate student experience and explore how DACAmented/Undocumented students’ needs could be better met in graduate admissions at University of San Diego. The research questions guiding my study were (1) how could I understand and enhance the DACAmented/Undocumented graduate student experience? and (2) how could I work to implement organizational changes in a decentralized office? Through surveys and interviews, I identified institutional resource and knowledge gaps. As a result of this study, I created a website for DACAmented/Undocumented students and I am currently creating a staff resource manual. Ultimately, the purpose of this project was to increase admissions staff capacity to support DACAmented/Undocumented students.


Awarded the Action Research Project of the Year, 2021.