Publication Date

Spring 5-12-2018

Document Type

Action research project: USD users only.

Degree Name

MA Higher Education Leadership


Leadership Studies


This action research project was conducted at the Cross-Cultural Center at California

State University San Marcos. The purpose of this research is to evaluate the role that

multicultural center programming plays on underrepresented students’ sense of belonging and

mattering. I used a combination of Kolb’s (1984) Experiential Learning Cycle and Cooperrider

and Srivastva’s (1987) Appreciative Inquiry Model as the methodology that framed my research.

Appreciative Inquiry was used as an overarching framework to guide me, as a researcher and

Student Affairs professional, through this project. Students were asked to reflect on and learn

from their lived experiences with the Cross-Cultural Center, so that they could contribute to any

change that they would like to see in programming. Kolb’s (1984) Experiential Learning Cycle

informed the individual reflection, focus group, and individual interviews used to collect data.

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